Orders:
1. How do I place an Order?
Ah, the thrill of shopping! To place an order, simply browse our collection of treasures, choose your favorites, and click the "Add to Cart" button. When you're ready to make your dreams a reality, proceed to checkout.
2. Can I cancel or change my order?
Of course! Just send us a pigeon (or an email) with your order details within 24 hours, and we'll work our magic to accommodate your whims. After that, our shipping owls may have already set sail.
3. Can I request a refund after 24 hours?
We do our best to grant your wishes, but after 24 hours, our enchantment fades. Unfortunately, we cannot process refunds for orders past this magical deadline. Please note that we meticulously verify your product's condition before shipping to ensure it reaches you in perfect condition, and as such, we do not accept returns.
Shipping & Returns:
1. How soon will I receive my order?
Our dedicated team of teleportation wizards will whisk your order away as soon as we can. Typically, you'll receive it within 3-5 business days, but please allow for a bit more time during meteor showers.
2. Do you ship internationally?
Indeed, we do! Our enchanted shipping network reaches far and wide. Please note that shipping costs may vary depending on the country, as even magic can't make international postage free.
Payment:
1. What payment methods do you accept?
We embrace all forms of currency, whether they be gold doubloons, enchanted rubies, or good ol' credit cards. Our payment gateways are as sturdy as a castle wall. We also use PayPal's secure gateway for payments and verifications, so that way your information is safe.
2. Is my payment information secure?
Absolutely! We guard your payment information with the ferocity of a fire-breathing dragon. Our website uses state-of-the-art encryption spells to keep your details safe.
If you have any more questions or need assistance that isn’t answered here, don’t hesitate to send us a raven (or an email). Our team of mystical creatures is always here to help.
Thank you for choosing our enchanted emporium for your magical needs!